FAQs about Orders and Deliveries and the COVID-19 virus

CatTamboo's operations continue but delivery times may be longer than usual.

 

1. Can I place an order? Will CatTamboo deliver the package?

Yes, however, delivery times may be longer than usual.  Do not use delivery addresses for buildings that may be closed due to the current provisions (e.g. schools).

2. Can I still make returns?

No.  We are not offering returns at this time.

3. Is it safe to receive orders?

For guidance on Coronavirus, please refer to the World Health Organization

4. What is CatTamboo doing to keep customers and employees safe?

We prioritize the safety and health of our employees. Some precautions include enhanced cleaning and social distancing measures to supplying personal protective gear and sanitizers.